Diane M. Yaple, MS, LPC

Diane M. Yaple, MS, LPC

Behavioral Health Specialist
Department of Nursing Education
Jefferson Health – Northeast

Diane Yaple shares Jefferson’s vision of cultivating compassion in healthcare. She embodies the attributes we espouse at Jefferson Health: treating patients with integrity, active listening, care, and empathy. And she does it day in, day out.

Through her work, Diane nurtures the goal of ensuring staff incorporate a patient-centered model of care. This is reflected in her coordination of the Schwartz Center Rounds program, where she provides a forum for staff to engage in conversations about the emotional side of their caregiving experiences. She has facilitated multiple Schwartz Rounds to help staff cope with major healthcare events, such as the Amtrak train derailment and the COVID-19 pandemic. As a Resilience in Stressful Events (RISE) lead for the Jefferson Northeast campus, she is passionate about the emotional health and wellness of Jefferson staff. She finds that “people are oftentimes more comfortable talking with a peer because they intrinsically understand the stressors that can arise in healthcare.”

She approaches her role through a trauma-informed lens, whether working with a patient or family suffering from addiction or a colleague experiencing a work-related stressful event. She also offers the Handle with Care de-escalation course, and she provided 1:1 support to staff and patients during the pandemic’s peak. Diane is considered the “go-to” person to contact to intervene or provide de-escalation approaches for patients struggling with emotional trauma.

For the past decade, Diane has exemplified and advanced the ideals that all of the Healthcare Heroes at Jefferson Health strive to impart: kindness, compassion, and heart.